Human Resource Officer

Kapiri, Zambia
Full Time
Mid Level
Alistair is one of East and Southern Africa’s fastest growing service companies, providing a variety of self-delivered logistics solutions with core competencies in road freight and operational hire of material handling equipment. The business has gone from strength to strength, growing quickly in both its geographical coverage and variety of services offered to clients. At the moment, the Group employees over 800 personnel, delivers services across sixteen countries and is poised for significant further expansion.

Core Competencies:
  • Material Supply
  • Customs Clearance
  • Road Freight
  • Material Handling
  • Storage and Warehousing
  • Offshore & Onshore Equipment Rental
  • Specialized Inspection Services
Vision
To be known as the Company that makes Africa work better.

Company Behaviours
Honesty, Customer Focus, Continual Improvement, Humility, and Safety.

Accountabilities & Responsibility Areas
Job Summary

The HR Officer serves as the operational backbone of the HR function, with a strong presence in Kapiri Mposhi and direct involvement in supporting border locations. This role is expected to execute core HR processes with accuracy and consistency, including recruitment, on boarding, documentation, compliance, and performance management. The Officer must maintain high standards of record-keeping, ensure coordination between sites, and act as a reliable point of contact for line managers, drivers, and support teams. This role demands initiative, strong coordination skills, and a hands-on approach to resolving day-to-day HR issues.

Key Responsibilities:
  • Support workshop and Driver Management with HR Functions
  • Coordinate driver recruitment and maintain online applicant records.
  • Manage on boarding processes, including orientation scheduling, documentation, and probation monitoring for workshop staff.
  • Conduct exit and stay interviews, particularly for drivers and workshop staff.
  • Maintain complete and accurate employee records (physical and digital) for new engagements.
  • Prepare HR documents including contracts, policy manuals, and payroll inputs for Kapiri workshop.
  • Ensure disciplinary records are properly documented and updated in the tracking system.
  • Support compliance processes with ZRA, NHIMA, NAPSA, and HELSB.
  • Supervise and coordinate HR activities across border posts (Kasumbalesa, Sakania, Kazungula, Nakonde).
  • Assist in compiling HR reports and analytic for the Ministry of Labour.
  • Liaise with the Driver Trainer to ensure training records are current and filed appropriately.
  • Maintaining up-to-date HR documentation and system files.
  • Support administrative functions including inventory of office consumables (stationery, supplies), events and accommodation bookings.
  • Monitor daily attendance records and ensure Smartsheets or other systems are updated.
  • Manage food vendors-related issues, including communication, service feedback, and timely payment follow-ups.
Qualification and Skills
  • Bachelor's degree in Human Resources Management or a related field.
  • 5 years experience 
  • Knowledge of HR policies, procedures, and employment laws.
  • Strong organizational and time management skills with the ability to multitask and prioritize.
  • Excellent communication skills, both written and verbal.
  • Attention to detail and ability to maintain confidentiality.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and HRIS (Human Resources Information System) software.
  • Ability to work effectively both independently and collaboratively in a team environment.
  • Valid Human resource practicing Licence
The Company reserves the right to withdraw from the recruitment process at any time, at its sole discretion. The sharing of any aptitude test, assessment, or invitation to an interview does not constitute an offer of employment or guarantee any future employment with the Company. Candidates acknowledge that progression through any stage of the recruitment process does not imply or ensure an eventual offer of employment.

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