DRC-Zambia Border Manager

Alistair is one of East and Southern Africa’s fastest growing service companies, providing a variety of self-delivered logistics solutions with core competencies in road freight and operational hire of material handling equipment. The business has gone from strength to strength, growing quickly in both its geographical coverage and variety of services offered to clients. At the moment, the Group employees over 800 personnel, delivers services across sixteen countries and is poised for significant further expansion.

Core Competencies:

• Material Supply
• Customs Clearance
• Road Freight
• Material Handling
• Storage and Warehousing
• Offshore & Onshore Equipment Rental
• Specialized Inspection Services

Vision
To be known as the Company that makes Africa work better.

Company Behaviours
Honesty, Customer Focus, Continual Improvement, Humility, and Safety.

Accountabilities & Responsibility Areas
Job Summary

The Acting Border Manager is responsible for overseeing all staff and operations at the entry and exit borders into the DRC. The role involves ensuring the efficient and effective movement of trucks, managing customs processes, maintaining relationships with stakeholders, and ensuring compliance with safety standards. The Acting Border Manager will take ownership of all border activities and provide necessary feedback and support to both internal and external stakeholders.

1. Truck Movement Monitoring:

• Monitor truck movements towards borders and ensure effective clearance.
• Send daily tracking reports to operations and clearing agents to ensure no delays at the border.

2. Customs Documentation:

• Receive, inspect, and submit customs documents to appropriate customs officers and clearing agents.
• Ensure documents are received, inspected, and submitted in a timely manner.
• Inspect documents for quality (cleanliness, arrangement) during exchanges at the border and brief drivers accordingly.

3. Driver Management:

• Ensure drivers are disciplined and in full uniform while at the border.
• Promote adherence to safety standards at the border at all times.

4. Stakeholder Coordination:

• Develop and maintain relationships with government officials (customs, police, and immigration) and non government officials (clearing agents) to ensure smooth border operations.
• Coordinate with direct report lines on daily border updates.

5. System Utilization:

• Use Alistair systems to record and document every update.
• Ensure runners on both sides of the borders (including Kasumbalesa, Mokambo, and Sakania) utilize existing Alistair systems to monitor truck movements and provide relevant updates to internal and external stakeholders.

6. Team Management:

• Manage and coach subordinates to ensure efficient border operations.

7. Reporting and Feedback:

• Proactively report on all potential challenges (internal and external) that could hinder the smooth flow of trucks at the border.
• Provide necessary feedback and support to existing and potential external/internal stakeholders.

8. Safety and Compliance:

• Promote adherence to safety standards at the border at all times.
• Ensure all activities comply with company policies and procedures.

9. Process Improvement:

• Contribute to the development and implementation of IT tools/systems that aim at improving border
• efficiencies.

10. Additional Duties:

• Perform any other duties as assigned by management.

SKILLS AND QUALIFICATIONS

• Proven experience in logistics and border management.
• Strong knowledge of customs processes and documentation.
• Excellent communication and interpersonal skills.
• Ability to manage and coach a team effectively.
• Proficient in using logistics and tracking systems.
• Strong problem-solving and reporting skills.
• Commitment to safety and compliance standards.

This role requires an individual with a proactive approach, strong leadership skills, and the ability to maintain effective relationships with various stakeholders. The Acting Border Manager will play a crucial role in ensuring the smooth operation of border activities for Alistair Logistics.

The Company reserves the right to withdraw from the recruitment process at any time, at its sole discretion. The sharing of any aptitude test, assessment, or invitation to an interview does not constitute an offer of employment or guarantee any future employment with the Company. Candidates acknowledge that progression through any stage of the recruitment process does not imply or ensure an eventual offer of employment.

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